I don't know why I have to pay when Etsy shows my 300+ designs as duplicated. This costed me $84 last month (which they said they will not refund) and now I updated the shipping on my items for another $67 this month. I'm not relisting anything, just updated the shipping and prices, and now I'm in the red again! This is really painful. Is Etsy getting me back for opting out of their ads program?
That sounds like an issue on the printify sync side of things. Where did you make adjustments/update the shipping? On printify or on etsy? If it was on printify have you contacted printify support to ask them why it's happening and how to fix it or prevent itfrom happening again?
It was over on Printify's side both times. I chatted with their technical support and they said they would look into it. I did the same with Etsy, but they said they would email me, but no guarantee how soon they could. Waiting patiently for some kind of update. I don't know if I can do this again next time my printer's shipping or prices change. Thanks for asking!
Next time your printers shipping or pricing changes make the edits here on etsy. I betcha things won't duplicate then. The shipping bits *may* even automatically update when your shop syncs. (it does with other printers). If not then you can easily make the edits here in shipping profiles. Same goes for pricing, you can make those changes here much easier and probably without risk of everything duplicating again.
Etsy may never get back to you if they have no idea what the issue is or if it's a printify issue so don't be surprised if they never reply or just send some canned reply. Not sure how printify's support is as I haven't ever had to use it. The only issue I have had was the occasional order never syncing or showing up there so I just make a manual order. I'll venture a guess that printify support is much better than etsy's.
Thanks WitticismsRus
This is definitely what I will do. I use a few different printers but I can consolidate the shipping profiles and should make things a lot easier! Much appreciated.