Hi. I have a new shop but when I go to the Etsy buyer app I can’t find it? What do I do?
First thing, you need to finish setting up your shop. Please read the Seller Handbook (link at top of page) regarding set up and listing. Add location, by-line, banner, announcement, about section, policies, etc.
@SunshinesjewelDesign: There have been other reports of search result discrepancies between the app and a browser.
However, as pointed out, you need to complete your shop and you should read the Etsy Help Articles about SEO and other things that affect search placement such as your primary listing image. You may want to consider asking for a shop critique https://community.etsy.com/t5/Shop-Critiques/bd-p/shop-critiques?ref=gnav