Has anyone else noticed missing descriptions on their own and other people's stores?
All my items and other stores have only photos, a title, and no description, sizes, or any other info at all! This is the 2nd day.
What's going on?
This has been going on for a while now, there are lots of posts about it. You should be able to find the description at the bottom of the page!
Apparently, an unfortunate experiment (or permanent change) by Etsy. As @JJewellerySuppliesUK stated, it's at the bottom of the page. This is very concerning as one of my buyers included a note with her order that she hoped the items she purchased were OK as she could not find a description. I've communicated with Etsy Chat about this and simply got a scripted response about how Etsy is constantly striving to improve customer satisfaction, etc., etc. I'm concerned about this on multiple levels including 1) how this change will reduce the number of orders for shops since the descriptions are not readily visible; 2) result in increased returns to shops that accept returns; and 3) increase the number of cases against shops. I'm sure there are many other reasons that this is problematic.
Thanks for the replies and yes, it makes no sense to 'hide' them at the bottom!!