designsbysund
Inspiration Seeker

Microsoft edge- I Can't load my own or anyone's shop to browse items

Using the edge browser, if I am at my dashboard and click the link under shop manager to go to my Etsy sales channel nothing loads, It just keeps trying repeatedly but the page won't load.  I went and clicked on listings for other shops then tried to view their shop listings and the same problem exists.  It works fine in the phone app and both Safari and Google Chrome.  (those were the only others I tried)  I am concerned since sales are so slow ever since last October this may be further hurting views from potential customers.  A lot of people have windows computers.  Wanted to bring this to your attention in case you were unaware.

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CoolCyberCats
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Re: Microsoft edge- I Can't load my own or anyone's shop to browse items

That is all I use on my PC and I am having no issue. Try clearing your cache and restart the computer, then try it.

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Re: Microsoft edge- I Can't load my own or anyone's shop to browse items

This also is happening to me and the same thing last night, also using MS Edge.  Driving me crazy, I've cleared my history, re-started but still the same.  Hopefully be okay tomorrow.  I'll check back here to see if any further updates.  I did have an order today and managed the print out and postage label, they both worked okay.

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designsbysund
Inspiration Seeker

Re: Microsoft edge- I Can't load my own or anyone's shop to browse items

I restarted and cleared everything as well.  I wonder if it was an update either on Etsy's end or Microsoft.  Hopefully they will get it figured out.  It is strange if I go search for an item and click on it... it loads but if you want to view the shops other listings this is when it happens and won't load anything.  It isn't just my own listings I have tried random listing from other shops and does this every time.  Driving me crazy too!

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NickiesNest
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Re: Microsoft edge- I Can't load my own or anyone's shop to browse items

I just tried mine and it worked fine.  It took a few seconds to load the Sales Channel, but my internet is not especially speedy.  Dashboard and orders all come up ok, too.  

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designsbysund
Inspiration Seeker

Re: Microsoft edge- I Can't load my own or anyone's shop to browse items

It only seems to be when you try to view your listing thru the Sales channel so you can see how it looks to the buyer.  Happens with every listing when I try to view the shops other listings not just mine.   Glad to hear it isn't everyone but hoping they are working on it.

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