Messages not requiring a reply

[TheTravelingSquirrel]

I got dinged for my star seller badge because I did not reply to a message from a seller, not a buyer.   It was a request for a review.  How do I get this off of my star seller report?   I barely sell enough and this month I was actually close to getting it!

[Amaradorn]

Mark it as spam

[audreytherese · Accepted solution]

From what it tells you on your dashboard about the program:

What messages count towards the message response rate?

Your message response rate is based on just the first message in a conversation, not ongoing conversations. This means you just need to respond to the first message within 24 hours. This applies to messages both from buyer and seller accounts. Messages from Etsy staff do not count toward your response rate, and neither do messages that you mark as spam. You can also now find a breakdown of your message response rate score by downloading a CSV.

[OwlAlwaysKnit]

Sorry thats the rules I'm afraid

https://help.etsy.com/hc/en-us/articles/4403058372503-How-to-Become-a-Star-Seller?segment=selling

Extract 

The Message response rate only applies to the first message in a thread. Initial messages from both buyers and sellers on Etsy are counted towards the Message response rate.

[Former_Member]

I agree with Amaradorn.  Mark it as spam and it should fall off within a couple of days.  Do it now so it will fall off before the end of the month.

[PrintFanaticShop]

I always make a point to respond to messages from whoever it's from then go back to see if it's spam or not just in case