Messages for star seller

[MyPurplePrints]

How often are the messages for the star seller reviewed? I just got about 5-7 messages that I responded to But they're not showing up in my "star seller" progress area.  

[FallenAngelBrass]

You gotta give it a day or two.  The updates are not instant. 

[HazelsSewingSupplies]

Were they first messages in a thread or messages in ongoing threads?

[BagmakerSupply · Accepted solution]

@MyPurplePrints: Keep in mind that the Star Seller metric is NOT all new messages but only the first message of all new incoming threads.

Have you checked the applicable CSV file available on your Star Seller page? When you look at the file remember that that the dates / times are in UTC (not your time zone), only the first message of a new incoming thread is included (all that counts for Star Seller), and usually a new incoming thread is not included until after the 24 hour reply window has passed regardless of when you replied. Star Seller stats (and the CSV file) seem to be updated only once per day so there may be an additional day's delay.