Message reply star seller

[SewlyOne]

This is not correct

https://www.etsy.com/messages/1408882778,pinkcorker,2024-08-09,19:02:45,2024-08-10,19:56:01,no

I relied to pink corkers previous message, she's happy.

This one must have been accidental resend and I responded :"Answered?"

[NanaLetha]

We can see nothing in that link. What does it say?

[AAANativeArts]

You have to respond to any message at least once, even if they asked the same thing twice. The way you handled it is correct.

[Natalya1905]

We're sellers like you, not Etsy customer service. You gave a link to your private messages.

For the Star Seller, you need to reply to each first message within 24 hours, even if someone sends more than one message for whatever reason. Reply to a message or mark it as spam.

Star Seller stats updates every 24 hours, so if you'd like to see the update, I would suggest to check back tomorrow.  

[BagmakerSupply]

@SewlyOne: Actually the Star Seller metric for Messages is very simple - either you replied to (or marked as SPAM) that first Message of EVERY new incoming thread within 24 hours or you did not. It does not matter who sent it, the subject matter, if it is a duplicate or blank or anything else. Remember that the Star Seller metric is NOT all new Messages but only the first Message of all new incoming threads.