Thatssolovely
Inspiration Seeker

Message for Star seller

I don’t know what message I didn’t reply to in the 24 hour time frame. Can anyone please assist?

 

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
2 Replies
NanaLetha
Inspiration Maker

Re: Message for Star seller

Download the CSv for messages 

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: Message for Star seller

@Thatssolovely: Check the applicable CSV file available on your Star Seller page. When you look at the file remember that that the dates / times are in UTC (not your time zone), only the first message of a new incoming thread is included (all that counts for Star Seller), and usually a new incoming thread is not included until after the 24 hour reply window has passed regardless of when you replied. Star Seller stats (and the CSV file) seem to be updated only once per day so there may be an additional day's delay. There is also a link to the actual message thread so you can verify if the data is correct or not.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.