Anyone else have the issue of the masked account number and not being able to get it to be able to update your payment information?

Re: Masked Account Number

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PNC came through. Call their Online Banking support and ask to talk to their Tier 3 support. They will be able to give you the tokenized account number. Here is their # 800 762 2035

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Re: Masked Account Number

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Tokenized account number, Virtual account number. PNC came through. Call their Online Banking support and ask to talk to their Tier 3 support. They will be able to give you the tokenized account number. Here is their # 800 762 2035

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Re: Masked Account Number

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Well this could explain why sometimes I'll see a post here or on Reddit saying "I don't recognize the last 4 digits of the bank account number that's showing on my Etsy account! Was my account hacked somehow, but the only thing changed was that?" 

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eZeInspirations
Inspiration Seeker

Re: Masked Account Number

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Yes I just spent four days on chat because I couldn’t speak to a human being on Etsy and unplugged the verifying service to find out finally today that this is a problem with my PNC bank. They mask the number and make it completely different than my number so I can’t get into my Etsy account and change my account until I go to my bank and find out what number they have used in place of my real number. Am I frustrated? Oh yeah

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ModAngie
Community Specialist
Community Specialist

Re: Masked Account Number

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Hello!

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Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

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