Hi. I have been selling on Etsy for some time now, almost 5-6 years in total. And i kept asking Etsy for a feature, but no reply was granted asside from: we will take it into consideration...
Now, i do not know about shipping companies in the US or other countries, but in Europe, without a phone number and address you can not fill a shipping document. And DHL express, which is my main shipping services provider does not accept to complete the export papaers without a phone number.
Why is it so hard for Etsy to add a simple checkbox where we can request a mandatory phone number of the consignee for shipping purposes? I mean, they do have DHL in their shiping company list, so they do know DHL asks for phone numbers, right? And most companies do, onlythe postal services do nor have it as a mandatory field, althow recently they started asking for a phone number too...
Using personalization form to request for phone numbers is not ok, because most customers start writing there their personalization request, that i was planning to charge for, not offer it for free. Even though i wrote there: please provide your phone number for shipping purposes, many people do not read that and only request a personalized message in that field.
Please reply to this thread if you would like to have a"mandatory phone number" field in the listing option, maby if we show Etsy that many sellers request it they would implement it. It is a simple field, it should not be that hard.
