CraftyTherapybyL
Inspiration Seeker

Lost Star Seller Status

I lost Star Seller Status this month. No reason for me to have a 94% shipping when I shipped all on time, if not early and processed my local pick ups with no tracking available as I have always done. I have had star seller status for 6 months straight. How can I get this fixed? 

 

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Re: Lost Star Seller Status

If you have orders with no tracking, that's why -- star seller demands that 95% of orders (no matter the size, or delivery method) have tracking. Your percentage of those must have been less than 5% for the other months.

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AnnaleasFinest
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Betreff: Lost Star Seller Status

@CraftyTherapybyL 

"processed my local pick ups with no tracking available as I have always done."

Did you have more local pick-ups than in the months before...?

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Betreff: Lost Star Seller Status

@CraftyTherapybyL 

https://help.etsy.com/hc/en-us/articles/360000338067-How-to-Offer-Local-Pickup-or-Delivery?segment=s...

Will local pickup orders be part of my evaluation for a Star Seller badge?

All physical listing orders must include a valid tracking number or a shipping label purchased on Etsy to be considered for a Star Seller badge. At this time, we’re unable to make exceptions for local pickup orders.

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SugarTaffySoap
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Re: Lost Star Seller Status

@CraftyTherapybyL  

There's many forum threads on Star Seller that you may want to read. You can also look at the Q&A located in your Shop Manager dashboard > Star Seller.

Here's what an Etsy Community Specialist has posted in several threads regarding Star Seller:

"We suggest using the Forums' Search function prior to posting (just be careful to not bump an old thread that hasn't seen any activity in the last months/years), as questions regarding the Star Seller Program have been extensively covered by our fellow members since its launch, as well as our official Star Seller Guide, which contains in-depth answers to some of the more common questions regarding Message Response Rate, Shipping, Local Pick-Up, Digital Orders, and other topics. You can check it out here: etsy.com/starseller. "

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