Lost Star Seller Status

[Spagooters3D]

I bought something from another Etsy user with my account and they sent me a thank you message with a future percentage off promo code and I didn't respond to it. Because I didn't respond to it I failed to meet my 24 hour response rate on that message and it dipped me under 100%. 

Is there anyway to have this fixed?

Thanks, 

Joe

[FabioMcMustache · Accepted solution]

Hello, and welcome to the Etsy Community Forums!

We suggest using the Forums' Search function prior to posting (just be careful to not bump an old thread that hasn't seen any activity in the last months/years), as questions regarding the Star Seller Program have been extensively covered by our fellow members since its launch, as well as our official Star Seller Guide, which contains in-depth answers to some of the more common questions regarding Message Response Rate, Shipping, Local Pick-Up, Digital Orders, and other topics. You can check it out here:etsy.com/starseller.

Having said that, and since this thread does not pertain to a technical issue, it will be closed to prevent it from going off-topic.

Thank you!

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