Update. My shop was finally reinstated with my previous history. What I've learned from this experience is to be sure to not make any changes to you shop like the bank, or email unless it's absolutely necessary. Once the bots suspect fraud or hacking, they do not let go. It took me 15 emails back and forth with Etsy support. I sent screenshots and emails with proof of my email change 4 years ago and my bank account which was a trust account with my name but apparently not ok with Etsy. But in the end, I'm back and so happy. Also, I love Etsy but their customer service needs help. There has to be a better way to resolve these issues with 1 phone call and not 15 emails 6 days later. If there was a person on the phone who had the ability to reinstate my account while I communicated to them what I had to do in 15 emails, it would be solved in a matter of minutes. And, it's a wake-up call. I had previously a year ago created a website outside of Etsy with all of my listings but I never needed it, so it gave me some peace of mind that if I wasn't able to get my shop back, I could activate my website with my products. Yes, I'd have to do my own advertising and optimize it to Google, but I at least had the option. Thank you again to all of you who wished me luck and if this happens to you, stay vigilant, persistent, and patient.
