Live support issue

[FavorsByDufa]

5 days ago, while I was talking to live support, he suddenly stopped responding to my question and I have not received a response to any message I have sent for 5 days

[ArtDollsbyJD]

Then turn to email under Contact us.

I have never been able to use Chat.  I suspect the other person left and did not properly close the chat.

If you can ask your question in a general way, we might be able to supply some insight.

I looked at your shop and am not sure what is happening.  Etsy has removed all items.  Are you following the regulations for shipping chocolate overseas?

@ModAngie   Would you be able to help this seller?  Thank you.

[FavorsByDufa]

Thank you for your reply, while I was talking to Simin from the Etsy live support team, I suddenly started not getting an answer, and then I could not connect to anyone from the live support team, live support has not been working since April 15, I think live support is stuck or the last representative I spoke to did not end the conversation, in response to your questions, I run a store that complies with all policies, my products will be activated on Wednesday.
Since I am in Turkey, I cannot request a callback, so I wanted to request help here, thank you very much for your help. @ModAngie
Fatih D.