PaPappa
Inspiration Seeker

Listings repeatidly removed due to Etsy's Creativity Standards

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Hi!

Has anybody have any luck with listings not being removed again after Etsy support has admitted their fault and relisted the listings?

I got all the listings activated again, but after a week the automatic system started taking down the listings again. I have DMCA take downed all countrfeit listings in Alibaba, Aliexpress, Temu and Shein and I check those sites daily, so those sites shouldn't trigger the automatic system anymore. No response from Etsy support for weeks, so it seems to be very bad situation overall, as once you receive message from support and the relist the items and when it starts to happen again, then you have to wait for another activation for months.

I am currently waiting for reply for Etsy support for 3 weeks (ticket ID: #17283554) and my two bestsellers have been taken down in the mean time.

 

Has anybody have luck getting the listings whitelisted or some other strategy to avoid repeated takedowns?

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ModAngie
Community Specialist
Community Specialist

Re: Listings repeatidly removed due to Etsy's Creativity Standards

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Hello! We're sorry to hear you're experiencing issues with your listings. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.

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Re: Listings repeatidly removed due to Etsy's Creativity Standards

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It might not just be photo's being stolen by other sites. The EU have and are bringing in some very strict guidelines for products being sold with many requiring certification before being allowed on the market. Especially products for children

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Re: Listings repeatidly removed due to Etsy's Creativity Standards

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Was it the Car Playroom Rug that was removed?  Could it be because you used Matchbox and Hot Wheels in the title?  Both names are trademarked.

Almost all your rugs have those trademarked names in the titles, so removing the names before Etsy removes the listings would be a good idea.

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PaPappa
Inspiration Seeker

Re: Listings repeatidly removed due to Etsy's Creativity Standards

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The listings that were removed again didn't have them in the title, but thank you for bringing this out! I will do the change!

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ModAngie
Community Specialist
Community Specialist

Re: Listings repeatidly removed due to Etsy's Creativity Standards

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Hello! We're sorry to hear you're experiencing issues with your listings. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.

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