StudioKhira
Inspiration Seeker

Listings either deactivated by Etsy

I have 70+ listings deactivated by Etsy plus another 20 or so that have expired, even though they were set to auto renew. 

I have email support twice and even talked to a customer service agent about it and all I’m being told is there is a violation but I’m not being told what kind. 

My shop is still showing 70 active listing ( on shopping app and also seller app), but only 3 are showing up on the shop page. 

All the items are made by me and a lot are at least 6 months old and never been flagged before. Also, I never got any emails from Etsy regarding violations, and I’ve checked all possible folders in my mailbox  

Could this be a technical glitch/ issue or a bug? Or if there is a violation, what could it possibly be?

any help with this would be great.

thanks in advance

Kiran 

 

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
4 Replies

Re: Listings either deactivated by Etsy

I can't help with the deactivated listings, but as for the shop saying there are 70 listings but only showing 3. Were you recently in vacation mode? Try turning vacation on and back off, this is sometimes a glitch that happens. 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
TinTeddy
Community Maker

Re: Listings either deactivated by Etsy

Looking at your "Production Partners" it appears you could have been reselling things.

Handmade items sold on Etsy must be either made by you, or designed by you.

"I also curate a selection of home decor pieces and accessories that are made by small businesses that help support local economies and communities. "  You can't do this on Etsy.  It is against the rules, sorry.

Translate to English There was a problem fetching the translation.
5 Likes
Reply
Loading...

Re: Listings either deactivated by Etsy

Not sure why your shop says 70 listings but only 3 show up. That's odd.

But selling curated items is not legal on Etsy. The items must be handmade or designed by you (or vintage or craft supplies).

I suspect that once you attract Etsy's attention for breaking a rule, there is a risk that the net will sweep up legitimate listings along with the problem listings.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Listings either deactivated by Etsy

What can I sell on Etsy?

https://help.etsy.com/hc/en-us/articles/360024112614-What-Can-I-Sell-on-Etsy-

Reselling rules:

https://www.etsy.com/legal/policy/reselling/239324376512
Examples of prohibited reselling include the following:
Creatively repackaging commercial items (for example a gift basket consisting of non-handmade items)
Curating a collection of others’ handmade goods that you did not design or make
Selling items made or designed by another seller who is not part of your shop
Selling traditional handicrafts or fair trade items that you did not design or make

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.