Listings are being deactivated after purchase

There is a technical issue where it seems that listings are being deactivated after a customer purchase. I had to reactivate about 40 of them.

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Re: Listings are being deactivated after purchase

Oh crumbs, that's a new one!  

 

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PrimFun
Community Maker

Re: Listings are being deactivated after purchase

Contact Etsy and let them know.    Do you change the quantity before the last one gets sold?  That may be why the listings are deactivating.

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DPottery
Inspiration Seeker

Re: Listings are being deactivated after purchase

No there is a bug in the system for sure

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Amaradorn
Community Maker

Re: Listings are being deactivated after purchase

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Re: Listings are being deactivated after purchase

Just had this issue myself. A customer messaged me that an item in the cart was no longer there. I had to manually reactivate it. Etsy has really dropped the ball this week. First, we have the processing times not showing right and now this. 

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