Listings Automatically Deactivating

[BarakahGardensHive]

I have a couple of listings that have keep deactivating. They haven't been deactivated by Etsy, they're not sold out, and they haven't expired but whenever I renew/reactivate them they appear as activated, but then the next day they're back deactivating. 

Does anyone have any ideas of why this might be happening?

[ThePurplePuppy]

They are probably something that is illegal to sell because they are  either invasive or endangered.

Are you 100% sure Etsy bots are not doing the deactivation?

[PlatypusDream]

You have medical claims on your listings which can cause them to be removed by Etsy.

Review Etsy’s Medical Drug Policy and remove any and all banned healing claims.

Examples:

Regulate mood and blood pressure

Immune tonic

Treatment of diarrhea, cholera and fever

Antioxidant, anti fungal, antiseptic

Numb pain, fight inflammation, increase production of stomach acid

Beneficial for urinary tract and skin infections

[DesertChains]

That was my guess, too…or something about FDA or the equivalent.

For example: “Sacred Lotus Petals have traditionally been used to regulate mood, blood pressure,and healthy digestion. It's also been used as immune tonic, and in the treatment of diarrhoea, cholera and fevers
Petals are also traditionally used to support healthy eyes, hair and skin, and are high in vitamin A, C, calcium and iron.”

[Rosie247]

No offense but this line alone "Sarsaparilla Root is a herbal tea used in traditional herbal medicine" could potentially cause you more problems than having Etsy close your shop. It is illegal for you to make medical claims about your items and if it were actually medicine it would be illegal for you to sell it on Etsy without a license.

[BarakahGardensHive]

Thank you for your replies. I know I need to review the herb listings, and I'm working through that.

The listings that are deactivating are not for herbs. They're beeswax candles and flower presses. I don't make any health claims in them, and I can't see anything else that might flag them in the system. 

Usually if Etsy deactivates the listing it can't be reactivated, so I don't think it's Etsy bots. 

Does anyone have any other suggestions for what it could be?

[BarakahGardensHive]

In case anyone else has this issue, I've figured out it is the integration with my website that is causing the issue.