SuperRocksPK
Inspiration Seeker

My listings are not showing just numbers are showing like 3 listings but the listings are not showing. What is the reason??

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ModAngie
Community Specialist
Community Specialist

Re: Listing

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Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.

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Marmalady
Conversation Maker

Re: Listing

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Looks like Etsy suspended your shop a month ago

Check for an email saying why -- possibly you need to verify your identity

Otherwise contact support

How to Reinstate Your Suspended Account – Etsy

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Re: Listing

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It is because your shop is on vacation mode. If you put it on vacation mode, you can disable it, if Etsy put your shop on vacation mode, then you can not sell on Etsy until Etsy removes it. 

New shops are usually forced into vacation mode by Etsy if they require additional information from you. Check your emails and spam folder or have a look for notifications in your dashboard (NOT in the messenger box, they will never ask you for information here)

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SuperRocksPK
Inspiration Seeker

Re: Listing

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There is no reason for holy mode and also emails are empty from cause 

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Re: Listing

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Etsy must have a reason or your shop would be open.

You will have to contact Etsy via your help section "contact us" in your dashboard and ask them what the issues are with your account, so you can rectify this.

 

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NanaLetha
Inspiration Maker

Re: Listing

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@SuperRocksPK  check your email spam folder for an Etsy email.

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ModAngie
Community Specialist
Community Specialist

Re: Listing

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Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.

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