Listing was Renewed without my consent

https://www.etsy.com/listing/1183237640/stickers-50-hydro-flask-stickers-neutral?click_key=a24011ba8...

 

My sticker listing was just renewed without my consent. I have it on a manual renewal. 

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Re: Listing was Renewed without my consent

Double check that you do as if you go in and edit the listing for any reason or even view it in edit mode it defaults back to auto renew every single time. Manual does not stick.

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LastCentury
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Re: Listing was Renewed without my consent

mine hasn't been every time but it is one of those tricky glitches to keep an eye on.

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Re: Listing was Renewed without my consent

Have you reached etsy support?

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LastCentury
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Re: Listing was Renewed without my consent

Just checking... before you listed it this past time, did you make sure to click on manual? The new listing format seems to autoselect automatic renewal even if the item was renewed from sold, or expired, or started from a copied listing. 

edited to add: if you are a serial manual renewer like me, you will want to do the bulk listing renewal set to manual routine on a regular basis.

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Re: Listing was Renewed without my consent

If the quantity is greater than one, then it will automatically renew. 

Manual renewal only applies to a listing that has expired. 

If you don't want it to renew, then make sure you don't have a quantity greater than 1. 

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Re: Listing was Renewed without my consent

I can see a dropdown menu currently showing more than one available. Which means if this sells again, it will automatically renew, again. 

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michellepatterns
Conversation Maker

Re: Listing was Renewed without my consent

These can be tricky because they do end up on automatic renewal for a few different reasons other people have mentioned. If you want to be sure none automatically renew you have to review your listings periodically and make sure they are all still set to manual.  

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Re: Listing was Renewed without my consent

Sometimes manual slips and it goes to automatic.  I just use the dropdown to keep everything on manual.  

Is this a sold out listing that renewed itself or was this a listing with quantity?  IF with quantity, sell one and it automaticall renews.  This is explained quite adequately in Help.

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Re: Listing was Renewed without my consent

@TheBrownPear: "My sticker listing was just renewed without my consent." Just to be clear, renewed at expiration or renewed upon sale? Manual renewal only applies to expiration renewals, although there are many post about the renewal state changing "on its own" and / or check boxes defaulting to auto renew.

We also do only manual renewals but keep a browser tab open to active listings sorted by 'Expiration Soonest' to manage any upcoming expiring listings and can catch any auto renewals.

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