Listing views are 0 and an order I had disappeared

I just opened up my store... And I added a digital item... I had 12 views, and I had one order. I refreshed the page and now I have 0 orders and no views on the listing... within 5-10 mins. What's happening?

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NanaLetha
Inspiration Maker

Re: Listing views are 0 and an order I had disappeared

Check your email. It’s possible the payment was rejected.

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Re: Listing views are 0 and an order I had disappeared

You have no listings in your shop at the moment. It looks rather unfinished as well. You need to finish setting up and then add your listings. Nana's correct in that the order may not have cleared payment and Etsy removed it. 

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