HAUSofVonGott
Inspiration Seeker

Linking customer’s order from Guest checkout to Etsy account

I made my first sale and as per my luck the customer checked out as a Guest rather than his Etsy account. I tried to go through the process with him to help him get it linked but he couldn't. I want to help him link it so we can get our first review. He isn't the most tech savvy person it seems so is there a way you can just linkit directly and then he can review it? If so would i have to contact him to let him know he can review now or will you send an email or notification to review?

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Re: Linking customer’s order from Guest checkout to Etsy account

Just let him buy as a guest and leave him alone.  You are about to run off your first sale.

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NanaLetha
Inspiration Maker

Re: Linking customer’s order from Guest checkout to Etsy account

Don't bother the buyer.

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Re: Linking customer’s order from Guest checkout to Etsy account

If it's something the Buyer wants to do, they need to go back to the transaction email they received when they first purchased.  In that email is a link to view their order on Etsy, and once they are on Etsy there will be a prompt to sign into an existing account, or join for the first time.  Then that order will be in their account, and they will be able to leave a review, when the review window opens.

 

*Don't sweat it over reviews - most shops get 20% - 30% of their sales reviews.  They will come organically, and be all the sweeter!

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Re: Linking customer’s order from Guest checkout to Etsy account

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