Late processing on next day dispatch?

Are there any known bugs currently with processing time?

Apparently I missed a window but I 100% know I did not as all my orders are dispatched next day. 

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Re: Late processing on next day dispatch?

It happened to me I've reported it

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Re: Late processing on next day dispatch?

How do you report things like that?

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FussyGeekWares
Conversation Maker

Re: Late processing on next day dispatch?

Apparently I had one order without a processing time. It did have one, as once you put one in you can't remove it as it's mandatory. I also shipped the item the same day, around an hour after it came in.

Does yours give an incorrect date?

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Re: Late processing on next day dispatch?

Mine showed up in my star seller that I had missed a despach date, chat checked twice but found no late despach so passed it on to technical support.

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Re: Late processing on next day dispatch?

How do you pass it on to support? Sorry, still relatively new here. 

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Re: Late processing on next day dispatch?

I used chat but not sure if it is just for star seller, now that it has been reported hopefully they will fix the problem

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Re: Late processing on next day dispatch?

If you go into Etsy help and type in Technical support there is a list scroll down to where it says need more help, hope this helps you

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SweetpeaByKate
Inspiration Seeker

Re: Late processing on next day dispatch?

I've had this problem today too! One of my orders was actually sent out EARLY - but the Star Seller dashboard has flagged it as "missing processing time". It's knocked my delivery percentage for 96% to 94%, meaning I now won't qualify for Star Seller  

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