RetroMomandPop
Inspiration Seeker

Items that are supposed to be included on the current Cyber Sale are not showing up as on sale

I set the current Cyber deal sale to include all my store items.  When the sale started a couple of days ago I noticed that about 17 of my items were not showing up as on sale.  I went into the Marketing, Sales found the Cyber sale clicked on it and added those items. That was yesterday morning. At least one item is still not showing up as on sale even when I clear my browsers cache.  The weird thing is on the backend in the Marketing, Sales, Cyber  deal section that item is showing on the list of items on sale.  On the front end, it is not showing up as on sale.  How do I fix this?

Here is my store: https://www.etsy.com/shop/RetroMomandPop

Here is the item in question: https://retromomandpop.etsy.com/listing/1794155820

Does anyone have a solution or should I submit to Etsy Support?

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Re: Items that are supposed to be included on the current Cyber Sale are not showing up as on sale

What is Cyber Sale?

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Re: Items that are supposed to be included on the current Cyber Sale are not showing up as on sale

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bradgoodell
Community Maker

Re: Items that are supposed to be included on the current Cyber Sale are not showing up as on sale

If they are new listings, they aren't added automatically.  You can add them now though, by going to the sale.

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RetroMomandPop
Inspiration Seeker

Re: Items that are supposed to be included on the current Cyber Sale are not showing up as on sale

The problem is that I did that but they are still showing up as not on sale

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PrimFun
Community Maker

Re: Items that are supposed to be included on the current Cyber Sale are not showing up as on sale

Items added since you created the sale, need to be added to the sale.  Just go into the sale.  Edit and add those listings. 

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RetroMomandPop
Inspiration Seeker

Re: Items that are supposed to be included on the current Cyber Sale are not showing up as on sale

I did that but they are still not being listed as on sale

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