LootLadyTX
Inspiration Seeker

Items missing from my shop?!

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Ok so, if you go to my shop I have things in categories... for example the navigation link will show up as clothing (4) ... 4 items in that category right? but if you click the link it takes you to that section which has one item showing. Some sections have 20+ listings and show nothing. What is going on?

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Re: Items missing from my shop?!

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There's been some weird things going on like this with coming off of vacation mode, and possibly using quick edit.  If all your items are assigned to the sections, you can try deactivating then reactivating all you items.  

 

*NOT the same as deleting - you won't be charged anything to deactivate/reactivate.

 

Let me know if this works@

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EDCCollective
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Re: Items missing from my shop?!

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Possibly a silly question, but do you have the category checked for each listing? If no category is checked while you create or edit a listing, it won't show up in a category.

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LootLadyTX
Inspiration Seeker

Re: Items missing from my shop?!

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I do have them all checked. On my actual shop page they show up on the side bar count but when you click the link a lot aren't there.

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Re: Items missing from my shop?!

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Have you checked under deactivated listings? I checked your shop and only one item, a hat, appeared under clothing. Look for an email from Etsy in your Spam.

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LootLadyTX
Inspiration Seeker

Re: Items missing from my shop?!

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Nope nothing is deactivated and no e-mails.

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Re: Items missing from my shop?!

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There's been some weird things going on like this with coming off of vacation mode, and possibly using quick edit.  If all your items are assigned to the sections, you can try deactivating then reactivating all you items.  

 

*NOT the same as deleting - you won't be charged anything to deactivate/reactivate.

 

Let me know if this works@

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Re: Items missing from my shop?!

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This ^^

It could be the same problem that affected this seller just recently -

Solved: Sections not showing all items assigned? - Welcome to the Etsy Community

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LootLadyTX
Inspiration Seeker

Re: Items missing from my shop?!

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Thank you! My shop just launched and etsy set me to vacation mode after my first sale. Looks like that may have been what caused the glitch. Deactivating and reactivating fixed it.

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Re: Items missing from my shop?!

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Something is odd. "All" shows 20 listings, but some of the categories show more than that (just in the numbers on the main shop page, not the actual listings). I don't know what the problem is, but something isn't right. 

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LootLadyTX
Inspiration Seeker

Re: Items missing from my shop?!

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Something was definitely funky. I got it fixed tho! Sounds like it was a bug coming off of vacation mode.

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