Hello,
I've been new to Etsy since January 2023. I want to promote my items by using item links. However, they all read "Etsy UK." I love our neighbors, but since our business is in the US, it should read the US. Customers in the US may more readily identify, visit and buy knowing that the shop is in the US. Also, leaving "Etsy UK" on the links feels like lying to my customers.
I've tried to reach Etsy Support, and it is now over 48 hours, and I am still waiting for a response. So I'm hoping you can help. I've also done some research on my own. Someone said to check to ensure my "Region" (bottom right of almost every Etsy page) is correct. So I tried.
When I click "Regions," it takes me to all the Regions. And so I click on the one that says "United States." It brings up a page that says, "Uh oh...page not found". (I tried to paste an image to give you more info, but it won't permit me.)
I also went in to check my shop address. When I first clicked it, it said "Spring Hill, Florida, United States, America", but when I saved it, it shorted it to "Spring Hill, Florida, United States." It does indeed say "Spring Hill, Florida, United States."
I hope you can help. My Social Media promotions are on hold until I can get this fixed.
