When I work with the new form (item description) and I call the article to correct the description, then the change I entered is ignored when I save the article again.
Use the old form. The new one is terrible.
hello
Same problem, on desktop web (not app) there is not "old" or "new" form ??
Must be a glitch, several sellers have mentioned the same happening this week.
I used chrome for listing this week without any issues.
Have you tried clearing your cache & cookies?
Make sure you virus & internet security is up to date and not missing any that have not installed (even if it is set to automatic install)