Item shows sold again and it was sold to the same person 10 years ago
Please clarify exactly what you mean.
Do you not believe a new sale is valid? Was it an active listing in your shop? If someone repurchased something they first bought 10 years ago, maybe they loved it and finally wore it out and needed to replace it. It's one of the reasons I love buying online - I can see my sales history, some places going back 20 years (which I have found very handy when reselling things like camera lenses, as I can see all the specs from when I purchased them originally, or finding a shop to reorder from if I loved their product, even if I maybe don't remember their name).
So, from the cryptic message you are suggesting that something that sold 10 years ago is showing on your dashboard as a new sale to the same customer?
If that’s correct then I’m guessing it’s a glitch and will probably correct itself soone.