Item Descriptions Missing

The past couple of days (including today), I can't see the descriptions in my listings after they are live (unless in "edit") or when I am trying to shop in other Etsy shops on my laptop. On my mobile is fine. Is there a glitch/issue right now? I've cleared my cache and done shutdowns and restarts. No luck. Other ideas? Thanks!

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
5 Replies

Re: Item Descriptions Missing

Look under the picture in your listing. There, between the picture and the reviews, you will find a microscopically small item details link which has to be clicked to see more.

Welcome to one of Etsy's more idiotic tests!

Translate to English There was a problem fetching the translation.
2 Likes
Reply
Loading...
LindaCreations4U
Conversation Maker

Re: Item Descriptions Missing

That really is dumb!  People don't read it half the time when they CAN see it!  Waiting for the multitude of messages with questions.......

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: Item Descriptions Missing

I am trying to shop and cant find the description anywhere.  That should be front and center, no one is going to search for a tiny link buried somewhere in the listing.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
PinkBirdCottage
Conversation Maker

Re: Item Descriptions Missing

Exactly many will just move on with an annoyed look on their face! Definitely quieter recently so now we know why. 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Item Descriptions Missing

@PeonycottageBoutique: "I can't see the descriptions ..." As mentioned, the descriptions are there just moved and collapsed for some accounts. Test are run on viewing accounts (not selling accounts) and sometimes dependent on browser and / or device so obviously you are in the test group.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.