OniyuriGraphics
Inspiration Seeker

Issue with Finances

Hello,

 

I wanted to reach out and see if any one else is having issues in the finance of the desktop; website as I have gotten a few sales but they're not appearing on the desktop website but the sales show on the mobile app.

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13 Replies

Re: Issue with Finances

There have been other posts about delays in orders posting, in the last few days. But they always post eventually.

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Re: Issue with Finances

My finances are not updating even though i’ve got new orders. 

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Re: Issue with Finances

All resolved now 

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Re: Issue with Finances

me too

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auntiejans
Conversation Maker

Re: Issue with Finances

Same with me, finances not updated but have new orders

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nineteen27
Community Maker

Re: Issue with Finances

yes i am missing payments from todays orders.

i spoke with live chat and they said the tech team is working on it.

which means... nothing to me because i cannot ship until i get paid.

it would have been nice to see an announcement about this.

it would have saved me 19 minutes with live chat.

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auntiejans
Conversation Maker

Re: Issue with Finances

Mine did update

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auntiejans
Conversation Maker

Re: Issue with Finances

And now, another new order and finances not updating....sigh

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Re: Issue with Finances

I'm not sure if this is related.

I purchased a shipping label, and it doesn't show in my payment account- the amount for the label was not deducted.

The label printed out with no issues, but I want to make sure things are okay before attaching the label to the package.

 

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Re: Issue with Finances

The fee for the shipping label was just deducted- it took about 30 minutes or so to be deducted. 

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NanaLetha
Inspiration Maker

Re: Issue with Finances

Order today but no money in my payment account. 

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NanaLetha
Inspiration Maker

Re: Issue with Finances

My money finally showed up.

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nineteen27
Community Maker

Re: Issue with Finances

yes they paid me for the orders from earlier finally but not the last one.

grrrr.

get it together etsy!

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