Issue Not Being Able to Publish Listings Using New Seller App on iPhone and iPad

Is anyone else having a problem publishing a listing using the new seller app/listing form? I can make edits to draft listings in the app but I get a message that my posting wasn’t published and to contact Etsy if the problem persists. I was told by Etsy after several calls to use the old form as “some” sellers reported a similar issue. It seems like if the new app works for some sellers it should work for all. They have already had me uninstall and reinstall the app and clear cookies.  I was able to post the same listing ( without changes) by publishing using the old form.

I would like to know if you are able or not able to publish listings  using the new seller app listing form from a iPhone or iPad.  Also, if you previously had difficulty, how did you resolve the issue?  Thank you.

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NanaLetha
Inspiration Maker

Re: Issue Not Being Able to Publish Listings Using New Seller App on iPhone and iPad

I always use a browser to list. That way I have no problem 

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UniquePurr
Inspiration Seeker

Re: Issue Not Being Able to Publish Listings Using New Seller App on iPhone and iPad

I currently have that problem but I'm using browser. It's still ongoing issues as well, cannot resolve yet.

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alooshadesign
Inspiration Seeker

Re: Issue Not Being Able to Publish Listings Using New Seller App on iPhone and iPad

I have same issue, I uninstalled and reinstalledthe app with same issue. But have no issues using browser 

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