MarvellousMaison
Inspiration Seeker

Is there no way to update the “ship by” date on an order any more?

I had the darndest thing happen. I was filling out the shipping label form and set the date for tomorrow, but just as I purchased the time passed midnight mid-purchase and now the dispatch date is off by a day, making it a late order dispatch. However I can’t find the update ship by date function any more, even though there’s still an Etsy help article about how to update the date. 

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Re: Is there no way to update the “ship by” date on an order any more?

I don't think you can change the dispatch date once the dispatch date has passed only before or on the final date.

Just checked my order with today's dispatch date and the option to change the date is still available, but the order which left yesterday (which had yesterday's dispatch date does not have that option)

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AnnaleasFinest
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Betreff: Is there no way to update the “ship by” date on an order any more?

@MarvellousMaison 

The "update ship by date" function is only available until one day before the shipping day, and after midnight, not anymore.

You can only update one time.

Sorry this is happening. Can you cancel the label and create a new one?

 

 

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MarvellousMaison
Inspiration Seeker

Re: Is there no way to update the “ship by” date on an order any more?

Thanks for the advice. So it’s set for tomorrow but I’m dispatching today. Does that seem right for how it’s supposed to work?

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