In the past week or two I've noticed that my orders into Germany, shipped via Global Postal Shipping, have no traceable tracking information on their corresponding order receipt page. Totally bizarre. The receipt page doesn't even show the scan form # or Customs ID #. Had several customers asking where there orders are and I can't even find their tracking #. Super Frustrating. Anyone have any idea where this info went? Is it a problem with Global Postal not attaching the new correct labels?
thanks
~Paul
This from Etsy on Global Shipping: https://help.etsy.com/hc/en-us/articles/360037382894-Global-Postal-Shipping-Labels-on-Etsy?segment=s...
Scroll down for the tracking info.
Yeah, thats where it should be, but all of my international orders don't have expandable links to detailed tracking information. It only says "In transit" with an estimated delivery date. No customs ID, not tracking movement
Same issue. Have you found it? How come there is no shipping info including tracking and customs id under order receipt page. All of sudden these info are not there anymore.