Hello everyone,
I wanted to ask if anyone is having trouble with integration across the platform with their third party manufacturers?
I've been putting some stuff through Snuggle Partners and Inkthreadable but when I went to upload some new products yesterday I wasn't able to link them together.
I disabled integration with the thought of reconnection possible solving any issues but now find I can't link those accounts back to Etsy at all now.
Are there any known issues just now and I'm just needing to sit it out or do you think there is another fix I should try?
Thanks for you help
Sorry, did you get this solved? We are having the similar problem. Cant upload from inkthreadable.
same here!
Do you have a way to unlink and refresh the integration?
I don't use these companies but that did the trick for me when Pirateship and Etsy weren't speaking to each other.
yes, I have unlinked and linked several times now
I have been using Snuggle Partners for some time but I realised there was an issue when certain variants were being offered on Etsy that I didn't initially export. Then when I looked in to it, other completely different SKU codes were assigned to all my products in Etsy that were different to the right ones in Snuggle. I hadn't edited any SKU codes in Etsy at all… This made all my products unlinked with my printers and if I got an Etsy order I would have to manually raise it in Snuggle which is not a long term solution.
I managed to re-link in Snuggle by going to Integrations/Etsy/ and then re-linking all the variants which takes AGES! I tested it and bought a product on Etsy and it worked but the old wrong SKU number still is on Etsy and I am scared it's going to get unlinked again. Snuggle Tech are absolutely rubbish (and I'm being kind there) and the only solution they came up with is to manually enter all the variant SKU from scratch in Etsy for every single permutation of your product!! That is an impossibility as you may as well slit your wrists now…