Incorrect thumbnail photos showing in shop

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Is Etsy messing with photos again!?

Yesterday I thought I had accidentally listing some things twice, but realized that the thumbnail photo showing for two items were of other items.

When I click the listing, I see all correct photos. The title under the wrong photo is the correct title.

I edited the main photo and refreshed, and it went back to correct. 

Today, I see two more!! Anyone else? 

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OneEyeCatStudio
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Re: Incorrect thumbnail photos showing in shop

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Probably aliens. They're getting bolder.

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Re: Incorrect thumbnail photos showing in shop

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@stuartroadvintage: Are you experiencing this using an Etsy app (buyer or seller) or via a browser?

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Re: Incorrect thumbnail photos showing in shop

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It's on the browser. Haven't checked it on the app.

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Re: Incorrect thumbnail photos showing in shop

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Also, when I go to a shop, the banner becomes a test pattern (like stripes).

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Re: Incorrect thumbnail photos showing in shop

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Just now I went back to my shop and all was fixed. 

They must be messing with something though....

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OneEyeCatStudio
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Re: Incorrect thumbnail photos showing in shop

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Probably aliens. They're getting bolder.

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Re: Incorrect thumbnail photos showing in shop

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Always a helpful answer form you...

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CuriousityShop
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Re: Incorrect thumbnail photos showing in shop

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Darn aliens are probably tinkering with the AI . They will have it going around devouring listings (or maybe just photos) like pacman

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Re: Incorrect thumbnail photos showing in shop

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I'll put on my tin foil hat then.

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Re: Incorrect thumbnail photos showing in shop

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I've been having the same problem! Thumbnail photo is incorrect but title is correct and when you click on the item everything is correct. An etsy issue?????

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Re: Incorrect thumbnail photos showing in shop

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I'm also having the same problem. Also, when I roll my cursor over the photos they switch to other ones in shop, sometimes there are two photos overlapping.

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Re: Incorrect thumbnail photos showing in shop

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Yes, the overlapping is really weird. And the incorrect item photo. It's still happening for me when I'm in my shop or someone else's.

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Re: Incorrect thumbnail photos showing in shop

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Yes! They show photos which is not the chosen first thumbnail!!! This is so bad for vintage sellers like myself!!! These photos are often detail closeups! Why should anyone click on a listing showing for example a cord or flaws on the item!! Please report everyone!!!

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Re: Incorrect thumbnail photos showing in shop

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Yes let's bump this because it's still happening. I'm glad I'm not the only one.

(I first posted this in July)

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Re: Incorrect thumbnail photos showing in shop

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Yes, not showing main photo. Nothing better than using a photo of the BACKSIDE of antique framed art to lure customers in! This has always been an issue that bugs me on FB marketplace...Now Etsy?? Come on guys, you can do better! (and my shop banner is also glitching)

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Re: Incorrect thumbnail photos showing in shop

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There seems to be multiple issues and many threads now about photos. Many think it's testing, but I still think it's all gone nuts.

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Re: Incorrect thumbnail photos showing in shop

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Having same issue...ugh! So glad I take the time to edit my thumbnail pics so carefully to make them appealing to potential customers, only to have them bumped behind images I determined to NOT to be main photo/showcase-worthy! Uhm, huh??

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Re: Incorrect thumbnail photos showing in shop

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Great some sellers just sits there and silently accepts errors like this. Come oooon! Report when errors / f..ups like this occurs!!!@!

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