Incorrect number of orders on dashboard

Hello Etsy Team, so my dashboard shows 33 orders and in the "new" column i actually have 32 orders to fulfill. My app also shows 32, I handcounted and it's also 32.

 

Now one order is showing as having to be shipped tomorrow when i have nothing due tomorrow. When i click on the notification on dashboard that shows 1 order needa to ship tomorrow, it shows no orders there. 

Please kindly help. 

 

Thank you, 

Kanchan

 

 

 

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Re: Incorrect number of orders on dashboard

@MerchByLogophile  - This thread started yesterday: 

https://community.etsy.com/t5/Technical-Issues/Phantom-Order-is-over-due/td-p/142664099

It includes links to other threads on the same topic.

At some point in time Etsy make finally track down the issue and fix it. In the meantime I'd suggest adding your voice to the chorus & open a help ticket.

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