Inactive products

[PastelCocktail]

Hello! My page has been inactive for 2 months now because they can't verify my new bank account and nobody from customer services is answering me it's just a copy/paste of the same information again and again and nobody does anything to help me I'm getting really tired, do any of you have issues like that or have a way of contacting a real person that could really do something?

Thank you!

[secondarycreations]

Are you responding using the "I still need help" link in the email from Etsy (or similar wording)? Don't open a new ticket as that will put you back at the end of the line. Just keep responding to the same email. 

[BagmakerSupply]

@PastelCocktail: DO NOT open a new issue or contact Etsy multiple times about the same issue (doing so closes the one you already opened and puts the new one on the bottom of the pile). Every eMail from Etsy support should have a link something like "I Still Need Help". Click on that link (or actually reply stating that you still need help) to keep the report alive or Etsy will assume that it is resolved. You may have to do this innumerable times, but once on each Etsy reply before anything is done but do not give up.

Often the first response you get from customer support is an automated reply meant to weed out the people who contact support over common issues that can be easily solved.

[PastelCocktail]

Oh ok I see! Thank you! I hope they will help me this time 

[MarjVintageTouch]

Try your spam mail box or junk box, maybe some email go there.  It happened several times with me, as they told me when I finally got to chat to look at my spam box, and sure enough they were there.