NAIA2000
Inspiration Seeker

In reachable address for standard shipping cost

I got the buyer whose location is not covered by standard shipping cost 

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
10 Replies

Re: In reachable address for standard shipping cost

OP, where is your buyer located? In what country or state? Are you writing about Canada, where a postal strike has halted deliveries?

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
NAIA2000
Inspiration Seeker

Re: In reachable address for standard shipping cost

Spain, the postal code detected Canary island in which no service for standard shipping availabe 

Translate to English There was a problem fetching the translation.
0 Likes

Re: In reachable address for standard shipping cost

You set up your shipping costs

If you haven't set them up properly for the countries, then you need to fix them.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
NAIA2000
Inspiration Seeker

Re: In reachable address for standard shipping cost

How to set up shipping cost for specific countries..  How the best solution for this issue.. The buyer has not given feedback..  the shipment been put on hold quite awhile.. 

Translate to English There was a problem fetching the translation.
0 Likes

Re: In reachable address for standard shipping cost

Did you check with your post office or shipper?  In the US Canary Islands are treated as part of Spain. 

If you are getting close to ship date and are still uncertain then extend the shipping date.

The Canaries are part of the EU.  You don't have shopping policies for shipping to an EU country.  

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
NAIA2000
Inspiration Seeker

Re: In reachable address for standard shipping cost

How many times you could extend tje ship by date?.. Meantime i extend a week, but seems i feel it will still continue not certain till than..  I have asked buyer to give other address that has the standard service.. But no feedback.. 

Translate to English There was a problem fetching the translation.
0 Likes

Re: In reachable address for standard shipping cost

@NAIA2000: You can change the scheduled to ship by date once and it needs to be done before the existing ship by date. https://help.etsy.com/hc/en-us/articles/115015588087-How-to-Set-Processing-Times-and-Ship-By-Dates?s...

Translate to English There was a problem fetching the translation.
0 Likes

Re: In reachable address for standard shipping cost

you can only extend the ship-by date, with the buyers agreement

if you can't reach them, you haven't got agreement

Translate to English There was a problem fetching the translation.
0 Likes

Re: In reachable address for standard shipping cost

You need to look at all your shipping costs as your items ship to me on the UK for under £7. There is no way it will cost that from Indonesia. You need to set up shipping profiles and allocate the proper costs to the countries you ship to. 

With your existing sale, you either have to send it as they have paid you, or cancel it. You cannot just leave them in limbo.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
NAIA2000
Inspiration Seeker

Re: In reachable address for standard shipping cost

If cancel the order as this issue still not solved, no wordss still from buyer, will it give me bad rating? Oh boy this is my first sell.. 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.