ElliJewelryStore
Inspiration Seeker

In-Store Search Not Working

Hi,

I am new on Etsy. My in-store search is not working. When I searched for my item within the store, it says "No items were found".

 

Please help.

 

Thank you,

Elli

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Re: In-Store Search Not Working

@ElliJewelryStore  Well, you only have one item so far.  You shop is not indexed, which is why it's not showing in an shop search.  If you just added it this morning, I would check back later.  Otherwise, you'll need to contact Etsy Support to let them know your new shop is not indexed.

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NanaLetha
Inspiration Maker

Re: In-Store Search Not Working

It takes a while for new shops to be indexed.

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Re: In-Store Search Not Working

If search still doesn't work after the shop has been open about three days, contact Etsy support with "shop not indexed" in the subject line. 

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