Hi,
I am new on Etsy. My in-store search is not working. When I searched for my item within the store, it says "No items were found".
Please help.
Thank you,
Elli
@ElliJewelryStore Well, you only have one item so far. You shop is not indexed, which is why it's not showing in an shop search. If you just added it this morning, I would check back later. Otherwise, you'll need to contact Etsy Support to let them know your new shop is not indexed.
It takes a while for new shops to be indexed.
If search still doesn't work after the shop has been open about three days, contact Etsy support with "shop not indexed" in the subject line.