INFORM ACT needs to be reformed due to a long verification pending time.

My store has been in the forced vacation mode over a month of this holiday season by going through the INFORM ACT verification process. Why does it take for this verification pending to process a ridiculously long time???

 

The INFORM ACT is to protect consumers from the illegal sellers and the crooks to selling illegal goods. This sounds good.

My issues are, first, this unreasonable long waiting verification pending process. Second, there are barely help for sellers to seek what types of documentation that the sellers are supposed to submit and no telling on the reason for documentation disapproval. When it comes to the government issued documentation verification, I feel like that I am shooting arrows to the dark. The IMFORM ACT demands the seller’s transparency while sellers do not see any transparency during this process. Instead, sellers shoot their arrows in the dark, and here comes a long waiting period, and disapproval without any explanation.  Sellers shoots more arrows in the dark, and here comes another long waiting. During this verification process, sellers’ stores are forced vacation mode. This is insane.  For me The IMFORM ACT seems to suppress online stores’ activity. If the true purpose of The IMFORM ACT is to see the sellers’ transparency, they could have quick responses to documentation verification and reasonable help to sellers. But they don’t….

By the way, the INFORM ACT has nothing to do with the brick-and-mortar stores. It sounds very unfair to small online stores.

I think the INFORM ACT needs to be reformed to be more efficient, and fair to all sellers, both online stores and brick-and-mortar stores. I am writing to my congressman to reform The IMFORM ACT!

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Re: INFORM ACT needs to be reformed due to a long verification pending time.

I don't think attempts to reform the act is going to speed Etsy up at all. What you're dealing with is Etsy customer service.

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Re: INFORM ACT needs to be reformed due to a long verification pending time.

Etsy should be transparent about what is required or missing in order to verify their sellers.  

Have you entered your tax information into the Additional Tax Information box so that Etsy can divulge your earnings to the taxman?  If you have not entered this then Etsy cannot pay you and it could be the reason for the delay.

If you haven't yet done it then go to:

Shop Manager - Finances - Legal & Tax Information - scroll down to Additional Taxpayer ID and enter your number - Submit

If you have already entered that, then get in touch with Etsy by email.  

 

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Re: INFORM ACT needs to be reformed due to a long verification pending time.

The Inform Act is not about the seller having their tax information listed.  It is about verification of information similar to what the EU does but not quite. 

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Re: INFORM ACT needs to be reformed due to a long verification pending time.

@ArtDollsbyJD  All information needs to be verified including the tax number so it was worth a mention. 

 

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Re: INFORM ACT needs to be reformed due to a long verification pending time.

It's not the Inform Act itself.  It's the fact that this is a recent act and it takes time for everyone to get into the swing of the getting the information.   Also Etsy may take time to look at a shop for other reasons as is their right.

If you have an email from Etsy, reply back to it.  Ask for an update. 

Brick and mortar don't because their information is already public and available,  This is not true of all businesses online.  This is akin somewhat to what the EU does. 

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Re: INFORM ACT needs to be reformed due to a long verification pending time.

I read that Amazon business verification also takes time. So not only Etsy but something do with government. We don't know how Etsy is dealing with this verification. They must be contacting with government through verification process. You know how slow the government workers work. 

I am waiting on business verification. I have LLC with disregarded entity and have submitted Certification of Formation LLC at first attempt. This form was denied. I had noticed the minor mistake in Certification of Formation LLC. I chose "manager-managed" instead of "member-managed" when I created my LLC 15 years ago (I have corrected it with the Secretory of State now). For second attempt, I have submitted Certificate of Filing, IRS letter with sole member, and comptroller report 2024. This verification has been pending over three weeks

I don't understand why Etsy takes a ridiculous time on these process if they want to increase their revenue.  The more we sell, the more they can increase their revenue.

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PJsVintageToyBox
Inspiration Seeker

Re: INFORM ACT needs to be reformed due to a long verification pending time.

Please, does ANYONE have a valid email to contact a human on etsy? I can't get them to update my seller account and my browser keeps saying the help link is unsupported by https. Help!

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