Need some help please! Because my ID didn't load correctly, Etsy shut my store down. Here's the timeline: I had uploaded my ID for verification on my shop last summer as requested. Then I saw my account showed on vacation. I loaded it at least 2 other times. I thought the last attempt was okay, because I had a couple of sales around NOV/DEC, but then didn't realize those were cancelled; once again the site said my ID had not been verified. I located an email that I had missed from Etsy in JAN of this year, with another link to update my ID, this time, when I loaded it, it said it was successful. However, my account had already been put on "vacation" and said it was permanently suspended and I could file an appeal. I filed an appeal, and now it's been beyond the initial 2 week submission, and not sure what else I am supposed to do. Any ideas? I have worked hard to get a 5 star rating, and now feel defeated. I read that others had the same issue with their ID's not loading so I think there could have been a wide spread technical issue, but at the time of the appeal in JAN, I answered that I violated Etsy's policies because my ID didn't load properly. I wish I had checked another box, because I wonder if that has prevented someone from reviewing my case? I couldn't locate any other emails or customer service numbers, to reach out for help. I would greatly appreciate anyone's help on this.
