I received a random 'in person payment' from 'IPP Anonymous Buyer'.....

[CourtneyLeStrange]

I received An email congratulating me for an 'in person payment' that I did not take. There is no account information and the mailing address is listed for 'IPP Anonymous Buyer.' The order is also already listed as complete when I did not do this.

Etsy's support chat link is broken so I don't know what to do. Help!!

Is this something anyone has any input on?? I have no idea where to go from here...

[UppNorthEh]

Does this sound the same?

https://community.etsy.com/t5/All-Things-Finance/Ghost-purchase/m-p/146634805#M349025

[CourtneyLeStrange]

That seems exactly like what I'm going through. It's super weird!! Thank u for sharing.

[PlatypusDream]

Does it actually show up in your Seller Dashboard as a sale?

If not, it's probably a phishing scam.

Don't click on any links or enter your Etsy password.

[TwinLeeShop · Accepted solution]

Do you by chance use Square to keep track of any in-person transactions? I do and the last market that I did I noted what I sold in Square and usually, I get an email like the one you're describing immediately after...however it didn't happen this last time and I got a random one today. (which I was able to verify was something I sold 2 weeks ago through Square). so maybe it was delayed coming in for you as well?

[CourtneyLeStrange]

Yes I use square and I did think it was a duplicate/ late notification from a square purchase I put in a few weeks ago. My square has been having difficulty syncing the last while so perhaps it's just now recognizing the order . Thx for your comment!

[ButterflyFeetDigital]

Things to read:

https://community.etsy.com/t5/Announcements/Protect-Your-Account-From-Scammers/m-p/143158945#M1882

https://community.etsy.com/t5/Managing-Your-Shop/How-to-Spot-a-Scam-No-a-Buyer-Doesn-t-Need-Your-Ema...

https://community.etsy.com/t5/Announcements/New-From-Etsy-section-in-Messages/m-p/143722497#M1899

https://help.etsy.com/hc/en-us/articles/360000343128-How-to-Handle-Spam-and-Suspicious-Messages

If you receive an actual order, you will see it in your "Orders and Shipping" section and you will receive an email from Etsy notifying you that you have a sale, and there will be a notification in your dashboard as well.

[UppNorthEh]

but these are for supposed "in person" sales, not etsy sales.

[thatregina · Accepted solution]

Hi folks, I've shared an update on this issue here: https://community.etsy.com/t5/All-Things-Finance/Ghost-purchase/m-p/146641377/highlight/true#M349096 Thank you for your reports!