Currently having problems with the newer listing tool version. Is it possible to get Etsy's 'older' version? It always worked for me. Already contacted the Help Center, but in the meantime I need the link to move forward. Thanks
if you are talking about the new listing setup then NOPE , its a system wide format change
No, the old version was permanently disabled in June and we were all forced into the new form.
I can't even find the updated admin posting in the forum where they said they were still working on the issues. I guess we now just deal with the errors on the new form like we do the broken custom listing button and the broken search. The list is getting lengthy....
I would be ashamed to send out my product this way.
Hi, We used to be able to switch back to the Old Listing Form, but we are no longer able to do so. The Old Listing Form is gone.
Are you by chance using the App? If so, try a browser. Since I reopened (Aug. 26 in the p.m.), I've been using the New Listing Form (desktop computer, Chrome, Windows 10). So far there haven't been any issues. I've Renew Sold > Edit and Copy > Edit.
Hope this will be helpful to you.
I can edit, copy and renew on the new listing tool, BUT cannot publish brand new items. I've been trying for 2 days and 3 emails with little help from Etsy's Help Center. Had a few 'inactive' listings in my shop and managed to edit one them to a brand new item and miraculously it worked. However, I only have a few inactive listings to work with. Even tried using another browser (Safari) with no success. Sheer nightmare.
The old version is gone. Perhaps if you describe the issue we can help you navigate the problem.
Thank you and it's truly heartbreaking to know that the reliable old listing tool link is gone. I'm have difficulty in the 'category' section. I input the correct info, but the system consistently says "it's incomplete" and everything stops. Funny, when I created a brand new listing last week, the new listing tool worked .... now it doesn't. I changed browsers, cleared cache and browsing, closed Etsy then put it on .... nothing worked. Think I'll try my ipad.
@RenaissanceFair It is entirely likely that what is hanging you up is the "Core Details" section in the new listing form. I can't help much because I don't sale vintage items so I don't know what you are seeing. But when you are in the core details section and you choose what it is, there are probably questions that will appear below those questions. Anyway it does for a handmade listing. You will need to read all of those and respond to them where appropriate. And then you go down further and if it asks about tools and production partners, I am betting you still have questions there too. (maybe or maybe not) If you miss responding to anything that Etsy is deeming must be completed, it won't let you move forward with publishing. So you really have to go through all of that with a fine tooth comb to figure out what is hanging your listing up and preventing it from being published.
When you click to publish, does it not give you any message about why it isn't being published?
Have you tried copying a old listing, editing it, & then either publish or save as draft?