I got a message a few minutes after listing my first item, is this a scam? It doesn't seem right

[MidnightNoodles]

So literally a minute after listing my first item I get a message that says:

"Message topic:

Dear MidnightNoodles, the buyer had a an error when placing the order. Please reply to this message for more information. For example: HELLO.

With much love! awaiting you're response!"

And then a minute later I get the same message again but without the message topic banner.

Is this a scam? 

[NanaLetha]

Scam. Mark as spam 

[TrinketDrawersUK]

Scam. 

[ThePurplePuppy · Accepted solution]

This is a scam--keep in mind Etsy does not send you "messages" about an order. An order will simply appear on your dashboard under the link on the left that says "orders & shipping".

If Etsy wishes to send you a message it will be in the file marked "from Etsy".

[MidnightNoodles]

Thank you, something definitely seems off about this message

[ModKenneth · Accepted solution]

Hello,

Etsy is actively engaged in preventing scammers from targeting our community members. If you receive a suspicious message, please proceed with caution. Etsy Support will never ask you to provide personal information via Etsy Messages, such as your email address or password. Any legitimate message from us will show in your "From Etsy" folder.

If you receive a suspicious message, here’s how to report it:

1. Sign in to Etsy.com and go to Your Account.
2. Go to Messages. 
3. Select the suspicious message from your inbox. 
4. Choose Mark as Spam.

You’ll find examples of common scammer techniques and phishing messages here in our Help Center. Read our Account Security Checklist in the Seller Handbook for more steps you can take to protect your account.

[vintageNCtreasures]

Scam, a business would never say "with much love".
Nor ask you to reply with HELLO.
Nor would you get a message about a buyer getting an error when placing an order.
If the buyer had a problem with their CC info, then you'd never know it and would never see an order.

Did you not notice the info on the message page?
Right under that message and above where you reply it has this:

"To stay protected, stay on Etsy. Never follow links to other sites, and don’t share contact, account, or financial info with anyone in Messages. Learn how to spot spam."

https://community.etsy.com/t5/Announcements/New-From-Etsy-section-in-Messages/m-p/143722497

https://www.etsy.com/seller-handbook/article/1087958808206

https://community.etsy.com/t5/Announcements/Protect-Your-Account-From-Scammers/m-p/143158945#M1882

[GieseDeseiGns]

Anytime they want you to click on something its a scam, they want your bank acct. or CC #'s so they can steal from you.

[Natalya1905]

@MidnightNoodles  Be sure to finish your shop (announcement, policies, public profile and so on). New and unfinished shops are a target for scammers. 

Always react to your incoming messages: either reply (if it is a legit message) or mark as spam. Don't click on any links, don't scan QR codes, don't share your information. 

And read the forums regularly. You'll find very detailed and helpful information on your shop and listings.

Good luck! 

[thePaperFramer]

Slam Bamm Scam you Mamm

[DougsVintageStore]

Good thing you can come here to the Forums for help right? Great advice always here. Dont click on any links.

Best of luck.