StudioPicasso
Inspiration Seeker

I can't login, please help! "An error has occurred, please try again!"

"An error has occurred, please try again!"
 
I keep getting this error when I try to login to my 2nd shop. I tried clearing cache and cookies, even resetting my browser. I even try different browsers. Everything doesn't work.
 
Please someone on Etsy support help me I am afraid am I going to lose my shop now? Please...
 
Are there any fellow sellers having the same issue?
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Re: I can't login, please help! "An error has occurred, please try again!"

@StudioPicasso: "Please someone on Etsy support help me ..." Even if Etsy Support or the Help Pages sent you here this is a seller peer to peer forum, and should not be considered a way to contact Etsy, if that is your hope (although Etsy does sometimes read and reply to posts).

You can open a support ticket through https://help.etsy.com/hc/en-us/requests/new?segment=selling or Dashboard > Community & Help > Contact Us

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Re: I can't login, please help! "An error has occurred, please try again!"

Use a different browser for each shop.  Chrome and Firefox say. 

 

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NanaLetha
Inspiration Maker

Re: I can't login, please help! "An error has occurred, please try again!"

Log out first then try logging into your other shop.

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