Well, I have a similar issue. The button to push does not work. There is no web address that pops up when you scroll over the button, either. It's really dumb because Etsy actually deposited a penny into my account, which had to be something they did through Plaid. Now, though, they say they cannot verify the account. I try pushing the "Re-enter bank details" button and nothing happens at all. I reached out to Etsy and got a generic response, guiding me to the exact spot I needed but on mobile. I have already tried mobile, multiple browsers, multiple computers, clearing cache... I'm pretty tech savvy.... except when the programmers don't do something right. If they could fix issues like this one, they would have a LOT less tickets because then people would be able to actually fix what they need! If we could only get the customer service people to actually READ the tickets then we might be doing OK! I'm tempted to close this shop and start again since I just started this one.... or move on to a different platform altogether. I feel like closing and reopening with the same products would just cause even more problems.
