Hi all, I messed up and put slightly wrong tracking number. How can I edit it? I've been trying to days but nothing works. Thank you
I have edited them in the past by going to the little usps icon and there was a link to "edit". Hoever, I just checked my last couple of shipments (already in transit) and do not see the link. Perhaps it needs to be dne before actually mailing the package? IF not that, then Etsy may have changed the format.
Sorry , but it may be too late.
"Once you complete an order and add tracking information manually, you have three days to make changes to the tracking number or shipping carrier."
Unfortunately, it's past 3 days. Do you know what to do after that time? What will happen now? Thank you
There is nothing you can do now. It will remain in limbo unless you can contact Etsy and have them remove from your open orders. They used to do this in the longago but chances are now they will ignore you.
Whether or not the funds will be released ==unknown. You need to ask Etsy. {{{good luck with that!}}}
This is the exact reason I am super super careful with numbers. If I ever need to add them manually (as in combining 2 shipments) I always do a cut and paste.
If you waited past 3 days, you can’t edit it.
So what happens now? thanks
If the incorrect tracking number went out in a notification to the buyer, I'd send a message giving the buyer the correct tracking number in case they need it.
Do you know if the wrong tracking number will affect the payment being released? Thank you
That I don't know. I would guess not, as I don't think the system would know it wasn't the correct number. But I could be wrong.
thank you for the info!
Someone said you can try to contact ETSY, how do you do that? It's pass 3 days... it was a combined purchase, so the buyer has received it as the other order had the right tracking number.