Help all my prices were changed

[#1]

I just noticed that all of my prices are wrong. Everything with price different for variation defaulted to the lowest price. I’ve lost a bunch of revenue with this and no way to contact support. Hate to deactivate my shop. It will take forever to figure out what is happening. It’s different pricing on everything! Anyone else have this and is Etsy even aware of it? Contact number?

[BirdAndKeyUK]

Just realised this has happened to me. Looks like around 2 weeks ago the prices of one of my best selling items were changed without my knowledge and I am now almost £200 out of pocket, furious! Has anyone managed to get anything out of Etsy? 

[DragonflyDreams1]

For those who had variation prices change to the lowest variation price - Contact Etsy through email (not chat).

Try telling them something like "During an update to either the code or the database the bit value indicating whether or not there is a price variation on my listings got reset to "off/zero". The listings defaulted to the lowest variation price. The affected listings that caused a loss in revenue were" and then go on to detail the listings numbers, the order numbers for anything that caused a loss, the date of the last sale and order number that the variation prices were correct (if applicable) and your total loss of revenue for all the orders placed without variation pricing.

You will need to correct the listings yourself at this point. Etsy had no solution to correct them for me.

[Dexcy]

If you will contact them through email, they will close your ticket right away lol!!!

I did it several times and they just keep closing my tickets... 

Its absolutely ridiculous.... how they disrespect every & each seller... unless you "shut up" and pay for ads and fees with no questions asked

[BirdAndKeyUK]

Etsy have replied claiming I've done a bulk edit (which i'm pretty sure I didn't.. and if I did it had nothing to do with pricing or variations as these haven't changed for years).. and that's resulted in my prices randomly changing on only one out of my 262 listings (the one which happens to be my best seller).. someone riddle me that!!