Help UK

[iaskedmygran]

I can't seem to get a size variation function on my listing.  I have added custom list under sizes but it just adds US Letter.   I have watched videos on adding a size variation and I dont get the same drop down menus.  Etsy doesn't provide a chat box.  Can anyone help please?

[CryzalisDesigns]

@iaskedmygran if you go into your listings and click on add variations, there is an option on the list for size, when you click on size, dimensions, diameter etc..  click on any of them you can add cm, inches etc

I always list, edit and add on the PC, not sure how it looks using a phone, pad or app, I did try it through the app once but it looked different and did not find the full options 

[CryzalisDesigns]

@iaskedmygran as your shop is new, I noticed that your return policies are not showing, this can also be arranged in your dashboard.

It is a legal requirement by law to offer returns, if you do not have them listed anyone can open a case against you through Esty and get their money back without returning the products, so as much as it is law, it also protects you, without shop policies you also do not receive seller protection

[CappuccinoLace]

Dont use the size variation.

Scroll down to the bottom of the list of variations and chose Create your own, then call it size, and you can type whatever text for your options that you like.

[iaskedmygran]

Thank You.  I managed to add sizes but all are followed by US letter.  I hope my customers have a sence of humour!

[FancyTogs]

Follow @CappuccinoLace 's instructions. You can then have whatever text you want, without "US letter".

Lawrence (Clare's other half)