I just added a new credit card [VISA], to the billing address, as the old one has expired.

Despite this, I cannot select the new card as a new billing address, despite the fact that the cards are of the same type. In addition, I cannot remove the old card from the list, only the new one.

What can I do? could someone help me? 

Thanks!

Re: Help: Change credit card for new billing card

Help ! I have the same problem I added a new credit card because the old one has expired , tried to delete the old one nothing happens. Still can't get my money deposited,  since the 1st of the month. I try all the suggestions here  nothing works.

 

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Re: Help: Change credit card for new billing card

I can't change my visa card 

same problem 

_

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planeta444
Inspiration Seeker

Re: Help: Change credit card for new billing card

Same problem, did anyone find a solution? 
I believe this is happening only to Sellers outside the US.

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Re: Help: Change credit card for new billing card

I have the same problem from months... I tried to have help with etsy but they always send me the help page !!!

Did someone found the solution?

I am also out of USA

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EntradUK
Inspiration Seeker

Re: Help: Change credit card for new billing card

Nope, still no luck.

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Re: Help: Change credit card for new billing card

I'm having the same issue. I can't update my cards on file. It won't let me update my default card... I'm going to close my shop soon if this issue isn't resolved! 

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Re: Help: Change credit card for new billing card

@EnchantedBlueMoon 

 

They will not reply as this is a year old thread and chances are the person posting either solved the problem or they are no longer selling.

 

When you have a question you need to start a new thread of your own--not ask questions on years old threads.

 

Sorry I cannot help (or I would) as I have not encountered this problem-yet.

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